Social media in the city

What makes a smarter social media city? At its best, it is:

Engaging
It promotes citizen involvement and builds a new sense of
ownership with scope for collaboration in every aspect of city life.

Transparent
It lifts the bonnet on how the city works – processes are visible,
dialogue is open, feedback is swift.

Nimble
It delivers services in real time with an enhanced ability to adjust
to citizens’ fast-changing needs.

Secure
It respects privacy, protects data and leverages technology to
enhance the physical security of citizens.

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